Unable to convert contract into BYOP plan in My Account

Unable to convert contract into BYOP plan in My Account

Unable to convert contract into BYOP plan in My Account

gill4455
I'm a Contributor Level 1

Unable to convert contract into BYOP plan in My Account

Hi

 

I am trying to cgange my fido pulse plan (contract buy out) into BYOP plan in my account but its not working. When I try to chane my plan, the screen just refresh itself but nothing happens. Can somone please HELP me?

 

Thanks in advance.

3 REPLIES 3
FidoNick
Moderator

Hey @gill4455!

 

Have you tried clearing your cache, or using a different browser?

 

Let us know if that doesn't resolve it!

 

 

 



gill4455
I'm a Contributor Level 1

Hi Nick

 

I tried clearing cache but noavail. Anyway I have managed to resolve this issue by calling Fido.

 

Many Thanks

Hey @gill4455  

 

The same thing happens when you try from a different browser?  

 

**Google Chrome, Mozilla Firefox, Internet Explorer **

 

Let me know.