Unable to add data top-ups

Unable to add data top-ups

Unable to add data top-ups

Abdi3962
I'm a Participant Level 1

Unable to add data top-ups

Hi I can not top up my data

 

 

2 REPLIES 2
FidoSamantha
Former Moderator

Hey @Abdi3962

 

Welcome to the Community Smiley 

 

Can you give me more details as to what happens when you try adding a data-top-up?

 

Keep in mind that to be eligible:

- you have to be on a Pulse plan

- you can only add top-ups before you reach 100% of the data included in your plan. (Once you go over, it's not possible to top up.)

 

Let me know!

 



Hey @Abdi3962

 

Were you able to figure this out with Sam's suggestions? What did you discover?