Unable to add data top-ups

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
WRITE A POST

Unable to add data top-ups

Unable to add data top-ups

Abdi3962
I'm a Participant Level 1
I'm a Participant Level 1
October 2017
October 2017

Unable to add data top-ups

Hi I can not top up my data

 

 

0 Likes
Reply
2 REPLIES 2
FidoSamantha
Former Moderator
Former Moderator
October 2017
October 2017

Hey @Abdi3962 ! 

 

Welcome to the Community Smiley 

 

Can you give me more details as to what happens when you try adding a data-top-up?

 

Keep in mind that to be eligible:

- you have to be on a Pulse plan

- you can only add top-ups before you reach 100% of the data included in your plan. (Once you go over, it's not possible to top up.)

 

Let me know!

 



Reply
FidoChristina
Former Moderator
Former Moderator
In response to FidoSamantha
October 2017
October 2017

Hey @Abdi3962

 

Were you able to figure this out with Sam's suggestions? What did you discover?

 

 



0 Likes
Reply
Discussion stats
  • 2 replies
  • October 2017
  • 1031 views
  • 4 likes
  • 3 in conversation
Start a Discussion