Trying to pay my bill

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Trying to pay my bill

Trying to pay my bill

Nona1
I'm a Participant Level 3

Trying to pay my bill

I have nothing but problems trying to pay my bills after hours or on weekends on your site! Now I tried during business hours and still have issues.
Sunday evening I was kicked out 5 times after entering my cc # by just trying to enter the expiry date. Was kicked out each time at the same spot.
Now the field will not accept my credit card # at all.

 

 

 

2 REPLIES 2
KAPABLE-K
MVP

@Nona1 I know they had issues with the website and some features was broken i'm not sure if they fixed it as yet. Also which browser are you using? I know Google Chrome had issies with Fido's website.



You can also dial 611 to make a payment via Ivr