Trying to get $60 10G plan.

Trying to get $60 10G plan.

Trying to get $60 10G plan.

Jyychu
I'm a Participant Level 2

Trying to get $60 10G plan.

I keep on trying Change plan option from desktop computer and my cell phone 5 hours now but still unable to get it done.  Live chat doesn’t work as well. Anyone can help. Thanks 

3 REPLIES 3
FidoMaria
Former Moderator

Hi @Jyychu!

 

Were you able to reach someone? Let me know. Smiley



Jyychu
I'm a Participant Level 2

Hi, I was able to use the change plan option to change the plan on Dec 19.  Today is the plan new  billing cycle, but the plan only shows 5G of data less than what I had 6G before the change.  I have been trying to use the Live Chat so many times and I only got time out and discounted message for a week.

 

Would you please fix it for me.

 

Thanks

FidoMaria
Former Moderator

Hi @Jyychu! I answered your PM. Smiley