Trying to get $60 10G plan - Can't reach customer service!

Trying to get $60 10G plan - Can't reach customer service!

Trying to get $60 10G plan - Can't reach customer service!

sab16
I'm a Participant Level 2

Trying to get $60 10G plan - Can't reach customer service!

Hello,

 

I've tried to reach customer service in every way possible for 2 days now and I can't even get connected. Either an automated voice message tells me to call back later and disconnects or the phone disconnects right away after a few rings. No response on facebook or any other channel.

 

Can someone from customer support please reach out to me so I can upgrade my plan to the $60 10G plan.

 

Thank you.

3 REPLIES 3
FidoStephen
Community Manager

Hey @sab16!

 

Sorry for the long wait. Were you able to get your plan changed?



sab16
I'm a Participant Level 2

Hi,

 

I was not able to change my plan. I couldn’t get through on the phone at all. Can you help me?

 

Thanks!

sab16
I'm a Participant Level 2