Trying to change my plan. No answer from fido.

Trying to change my plan. No answer from fido.

Trying to change my plan. No answer from fido.

Gianinam
I'm a Participant Level 2

Trying to change my plan. No answer from fido.

All major carriers have a 60$ 10gb unlimited plan. Been trying to call for over one hour and get the busy symbol. When I get through finally, the self serve option, and speak to an agent both hang up on me. Can this be honoured?

5 REPLIES 5
FidoMaria
Former Moderator

Hi @Gianinam & welcome to the Community!

 

Were you finally able to reach someone? If not, let me know and I'll send you a PM. Smiley



Gianinam
I'm a Participant Level 2

Hello Maria, 

No I have not heard from anyone from fido are you able to help me. 

Sending you a message right now @Gianinam



NW12
I'm a Participant Level 1

Hello FidoMaria.

Hope all is well during this busy time. Live chat seems to be down as well. Any chance you could send me a Pm as well?

 

Thanks

 

N

FidoStephen
Community Manager

Hey @NW12! I replied to your PM Smiley