Trouble activating Spotify Premium ( with existing Spotify username )

Trouble activating Spotify Premium ( with existing Spotify username )

Trouble activating Spotify Premium ( with existing Spotify username )

SOLVED
dmciver01
I'm a Participant Level 2

Trouble activating Spotify Premium ( with existing Spotify username )

I am a current fido Pulse plan user.  My Spotify subscription ran out I guess.  I got a promo code to reactivate it through fidohub.ca.  When it get to the step of login to Spotify, all I get is the message "ATTENTION!

Uh-oh. We ran into a bit of a problem and can’t complete your request at this time. Please try again."  Been trying for quite a while.  Please help

 

Accepted Solution

Re: Trouble activating Spotify Premium ( with existing Spotify username )

Solved by Moderator

Hey @dmciver01

 

I remember answering a question about the same situation not long ago.

 

You can find your answer in the solution from this thread here.

 

If you have any questions, don't hesitate to reach out !!

 

 

View solution in context
3 REPLIES 3
FidoRanya
Former Moderator

Hey @dmciver01 ,

 

Thanks for reaching out about this! 

 

What subscription did you have ? 6 months or 24 months? 

 

At this moment are you trying to register for the $9.99 option? If you already had a Spotify promo it won't be possible to benefit from another one!

 

Let me know!



dmciver01
I'm a Participant Level 2

I guess I had another promo as all I remember was getting notice that I got a free year of Spotify about a year ago from Fido.  So I guess I have to pay up if I want to continue.

 

Thanks for the reply

Hey @dmciver01

 

I remember answering a question about the same situation not long ago.

 

You can find your answer in the solution from this thread here.

 

If you have any questions, don't hesitate to reach out !!