Travel pack - travel to Caribbean

Travel pack - travel to Caribbean

Travel pack - travel to Caribbean

SOLVED
Donnad
I'm a Participant Level 1

Travel pack - travel to Caribbean

Hello I am trying to sign up for the Promotional Caribbean travel pack.  Fido web site says it is a one time fee of $95 - so what is that?  for one month?  Also is there any voice calling included?  And how do i add it.  this travel pack does not seem to appear when you text travel.  Please help!

Accepted Solution

Re: Travel pack - travel to Caribbean

Solved by Senior MVP Senior MVP

Hello Donnad,

 

  Welcome to the community!

 

  What plan do you have? Is it a Pulse plan? If  you're not sure, you can text ROAM to 222 to find out.

 

  If you have a Pulse plan, you will have to travel with Fido Roam. You would only be able to purchase travel packs to destinations not covered by Fido Roam. That could be why it does not show when you text travel. You can view the included destinations here.

 

  If you don't have a Pulse plan or are travelling to destinations not covered by Fido Roam, you would be eligible to purchase that Promotional travel pack.

Caribbean.jpg

Taken from here.

 

  You can also view the included destinations in that link above.

 

  Travel packs are valid for 31 days, including the date of purchase of Travel Pack. Voice calling are the Roaming minutes.

 

  If you have a Pulse plan and are travelling to a destination not covered by Fido Roam, you may have to contact customer service to add the pack for you. You may also have to contact customer service since the pack offer is promotional.

 

Hope this helps Smiley

 

Cheers

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1 REPLY 1
Cawtau
Senior MVP

Hello Donnad,

 

  Welcome to the community!

 

  What plan do you have? Is it a Pulse plan? If  you're not sure, you can text ROAM to 222 to find out.

 

  If you have a Pulse plan, you will have to travel with Fido Roam. You would only be able to purchase travel packs to destinations not covered by Fido Roam. That could be why it does not show when you text travel. You can view the included destinations here.

 

  If you don't have a Pulse plan or are travelling to destinations not covered by Fido Roam, you would be eligible to purchase that Promotional travel pack.

Caribbean.jpg

Taken from here.

 

  You can also view the included destinations in that link above.

 

  Travel packs are valid for 31 days, including the date of purchase of Travel Pack. Voice calling are the Roaming minutes.

 

  If you have a Pulse plan and are travelling to a destination not covered by Fido Roam, you may have to contact customer service to add the pack for you. You may also have to contact customer service since the pack offer is promotional.

 

Hope this helps Smiley

 

Cheers