Travel pack - No service

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I'm a Participant Level 2 Jezinka
I'm a Participant Level 2

Travel pack - No service

Hi, I have purchased travel pack for Europe and my IPhone 4 doesn't work. It says "no service".

Any help out there? Thanks

 

 

 

Accepted Solution

Re: Travel pack - No service

Hi Yumezaki!

 

Have you tried contacting customer service about this? Here's how you can reach them from your Fido phone free of charge while traveling: +1-514-933-3436 (from the U.S.)

or +1-514-925-4590 (from abroad).

Please note that your phone must also be compatible with their Network in order to function.  

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I'm a Participant Level 2 Jezinka
I'm a Participant Level 2

Re: Travel pack - No service

its fixed fyi Happy
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I'm a Participant Level 1 yumezaki
I'm a Participant Level 1

Re: Travel pack - No service

Could you please tell me how you got that solved? I bought a travel pack for the US and it remains No Service. Urgent help is needed!

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I'm Helpful Level 2
I'm Helpful Level 2

Re: Travel pack - No service

I had no service in US. then searched carriers and signed onto AT+T and had service.  Will find out in few days if this was correct decision as I bought US roaming travel pack.  

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Former Moderator FidoSamantha
Former Moderator
Solution

Re: Travel pack - No service

Hi Yumezaki!

 

Have you tried contacting customer service about this? Here's how you can reach them from your Fido phone free of charge while traveling: +1-514-933-3436 (from the U.S.)

or +1-514-925-4590 (from abroad).

Please note that your phone must also be compatible with their Network in order to function.  



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