Texting 222 data isn’t going through

Service interruption


We sincerely apologize to our customers. Especially during these times, we know connectivity is critical and are working hard to restore services for customers who continue to experience wireless interruptions. Residential wireline internet services are not impacted. We will continue to provide updates. Please follow this thread for updates.

Texting 222 data isn’t going through

Texting 222 data isn’t going through

Shahzaib
I'm a Participant Level 1

Texting 222 data isn’t going through

I am texting 222 data but it says my request didn’t go through

2 REPLIES 2
FidoNick
Moderator

Hey @Shahzaib!

 

That's definitely odd. Have you tried sending the text a second time to see if that works?


Also, are you still under 100% of usage? Keep in mind Data Top-Ups cannot be added once you reach 100% of data usage and your plans overage rate will kick in instead.

 

Let me know Smiley

 

 



Hey again @Shahzaib!

 

Was this resolved?

 

Keep in mind the word DATA needs to be sent to the number 222

 

Let us know Smiley