Ok, the past week has been horrible! My phone will not sent text mesages half the time.... or it keeps saying "sending" or "cannot send this message", but the reciepient actually GETS the message 4-5 times!!! What is going on?! How do I fix it?! It is making things so frustrating, because I never know if my messages are truly being sent, or not. And I don't want my friends to be bombarded with the same message multiple times!
Have now spoken with customer service 3 times this week, and it is still not fixed!! What the heck?! My contract ends July 26th, or something and frankly, this is really making me question whether to renew or not... right now, it is looking like "not". Not impressed!
I can certainly understand that it's not an ideal situation and we'd be very sad to see you leave because of this. I assure you that we're here to help!
To better understand the situation, may I ask you few questions:
Let us know if you're still having issues with your messaging service after the reboot and we'll send you a PM to take a closer look into this with you!
I have an LG 4 phone. It happens to all numbers in my phone, indoors or outdoors. I have a signal when I send the messages which makes no sense why they wouldn't "send". I did the SIM and reboot. That didn't help.
Thanks! So far nothing has worked and it is beyond frustrating! I am ready to buy out my contract and just call it a day. I am so fed up with this! It has happened twice before but others were having the same problem and it was a glitch in your system or something.