Text To Home Phone charge

Text To Home Phone charge

Text To Home Phone charge

Libragirl19
I'm a Participant Level 1

Text To Home Phone charge

 

 Text To Home Phone charge

 

 

4 REPLIES 4
Cawtau
Senior MVP

Hello Libragirl19,

 

  Sending texts to a landline (home phone) is a 3rd party (TeleMessage) service which incurs additional cost, 25¢ (see here). If the text is undeliverable, then it would cost 20¢. You can get more information regarding the service here

 

  If you would like to prevent sending texts to a landline, you would have to contact TeleMessage directly and ask them to disable the service for your number.

 

Hope this helps Smiley

 

Cheers


hlouie
I'm a Participant Level 1

I emailed support@telemessage.com

Please block "Text to Home Phone" service for mobile telephone number  XXX-XXX-XXXX and XXX-XXX-XXXX, service provider is Fido.ca account number XXXXXXXXX

 

They replied with

We serve as Fido's technology partner for their text to landline service.
We can block all future text to landline messages sent from your mobile number.
There is no charge for the blocking service and it can be turned off at any time in the future.
 
As you requested, we have blocked all text to landline messages from your mobile numbers:
XXX-XXX-XXXX
XXX-XXX-XXXX

 

FidoTerry
Former Moderator

Welcome to the community @hlouie! Smiley

 

Thanks for letting us know it worked. 



FidoRanya
Former Moderator

Hey @Libragirl19  , 

 

Welcome to the Community. 

 

Would you be able to clarify your question or thread so that we can help ? 

 

Thanks Smiley