Temporary Suspension

[hannahtaylor456]

I am currently abroad for four months and called earlier about temporarily suspending my service until I return and was notified that I would be able to do that manually online (because now I am already in another country).

I've searched the website and forums however and was unable to find a means to do so, and if possible, would like to have this taken care of before my new billing cycle begins.

Thank you!

[hannahtaylor456]

Hey @hannahtaylor456

Welcome to the community! @KAPABLE-K is right, adding a suspension isn't something that you can do online. I'll send you a PM shortly so we can talk about this.

For future reference, you can contact us on facebook and twitter for help directly related to your account.

[KAPABLE-K]

Hey sorry but you were misinformed you can not do it online or on your own. Only Fido can do it.

A moderator here should be able to get it done for you.

[FidoChristina · Accepted solution]

Hey @hannahtaylor456

Welcome to the community! @KAPABLE-K is right, adding a suspension isn't something that you can do online. I'll send you a PM shortly so we can talk about this.

For future reference, you can contact us on facebook and twitter for help directly related to your account.