Temporary Suspension

Temporary Suspension

Temporary Suspension

SOLVED
Karishma
I'm a Participant Level 2

Temporary Suspension

Hello, 

 

I asked for the temporary suspension of my SIM card to be effective on the 16th of April 2016, however my SIM card has already been suspended and I cannot make any calls. 

 

Please assist me on this situation. 

 

 

Accepted Solution

Re: Temporary Suspension

Solved by Moderator

Hey @Karishma and thank you for using the Community Smiley

 

I would need to check the status of your suspension to confirm what happened.

 

For future reference, if you use Twitter of Facebook, you can also reach us there as well for questions about your account.


I'm sending you a PM now to get this looked into Smiley

 

Talk to you soon.

 

View solution in context
6 REPLIES 6
FidoKenny
Moderator

Hey @Karishma and thank you for using the Community Smiley

 

I would need to check the status of your suspension to confirm what happened.

 

For future reference, if you use Twitter of Facebook, you can also reach us there as well for questions about your account.


I'm sending you a PM now to get this looked into Smiley

 

Talk to you soon.

 



DaisyMa
I'm a Participant Level 1

Hey 

 

This is Daisy.

 

Could u pls help my checking my account for temporary suspension?

 

That would be a big favor!

 

Best regards.

Hey @DaisyMa

 

Welcome to the Community Smiley

 

I'll send you a private message to help out like you requested. 



linxizihe
I'm a Participant Level 1

Hello ,

Can u help me with my suspension?
I cannot send message and make calls.
Thanks a lot!


Linxizi He

Hi @linxizihe & welcome to the Community! Smiley

 

Do you currently have a temporary suspension? If so, it's normal that you can't send messages or make calls since the services are suspended.

 

Were you looking to remove it?



Karishma
I'm a Participant Level 2

Okay

Thank you