Temporary Suspension

Temporary Suspension

Temporary Suspension

SOLVED
sylvialyw
I'm a Participant Level 2

Temporary Suspension

Hi, I asked for suspension for two months on the 1st of May. I received my bill two days ago and it shows my normal rates plus another 14 dollars more. Do I have to pay my rate even when my number is on suspension? Can someone please help out? Much appreciated.

Accepted Solution

Re: Temporary Suspension

Solved by Former Moderator FidoRachel

Hey @sylvialyw,

 

When a temporary suspension is added, your monthly fees are covered.

 

Is it possible your current invoice includes a past due? 

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2 REPLIES 2
FidoRachel
Former Moderator

Hey @sylvialyw,

 

When a temporary suspension is added, your monthly fees are covered.

 

Is it possible your current invoice includes a past due? 



sylvialyw
I'm a Participant Level 2

Thank you for your reply, I went to check all my relative emails and see that I have a bill came in after I asked for suspension, so I think the amount includes a past due. Have a good day!