Temporary Suspension

Temporary Suspension

Temporary Suspension

SOLVED
yifeiSun
I'm a Participant Level 1

Temporary Suspension

Just wondering that my next usage cycle starts on May 4th, and I just called for a suspension starting from May 4th, will I still be charged for the regular fees in May? Should I change the starting suspension date to May 3rd?

Accepted Solution

Re: Temporary Suspension

Solved by Moderator

Hey @yifeiSun

 

Welcome to the community Smiley

 

If your temporary suspension starts on same day as your billing cycle start date, you'll only be billed for the suspension, not for your regular plan.

 

Hope it helps!

View solution in context
1 REPLY 1
FidoJulien
Moderator

Hey @yifeiSun

 

Welcome to the community Smiley

 

If your temporary suspension starts on same day as your billing cycle start date, you'll only be billed for the suspension, not for your regular plan.

 

Hope it helps!