Temporary Suspension

Temporary Suspension

Temporary Suspension

SOLVED
singhm763
I'm a Participant Level 1

Temporary Suspension

i asked for suspension of 2 months but my phone is still working. i am still receiving calls and also i can make calls.

 

Accepted Solution

Re: Temporary Suspension

Solved by Moderator

Hi @singhm763

 

Welcome to Community! 

 

The temporary suspension is added on the billing cycle so if it's not your billing cycle yet, it's normal that you are still able to use your plan. 

 

If you want, I can send you a PM to double-check or alternatively, you can contact us here

 

Thanks. 

View solution in context
4 REPLIES 4
Maxj7
I'm a Participant Level 2

I cannot receive calls and i can't receive any calls only on wattsapp

FidoAmanda
Former Moderator

Hey @Maxj7!

 

Were you able to get this sorted out? 

 

The Community is here for you!



Hey @Maxj7,

 

Are you still unable to receive calls? Are you able to make calls? 



FidoFaiza
Moderator

Hi @singhm763

 

Welcome to Community! 

 

The temporary suspension is added on the billing cycle so if it's not your billing cycle yet, it's normal that you are still able to use your plan. 

 

If you want, I can send you a PM to double-check or alternatively, you can contact us here

 

Thanks.