Temporary Suspension

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I'm a Participant Level 1 singhm763
I'm a Participant Level 1

Temporary Suspension

i asked for suspension of 2 months but my phone is still working. i am still receiving calls and also i can make calls.

 

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Re: Temporary Suspension

Hi @singhm763

 

Welcome to Community! 

 

The temporary suspension is added on the billing cycle so if it's not your billing cycle yet, it's normal that you are still able to use your plan. 

 

If you want, I can send you a PM to double-check or alternatively, you can contact us here

 

Thanks. 

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Solution

Re: Temporary Suspension

Hi @singhm763

 

Welcome to Community! 

 

The temporary suspension is added on the billing cycle so if it's not your billing cycle yet, it's normal that you are still able to use your plan. 

 

If you want, I can send you a PM to double-check or alternatively, you can contact us here

 

Thanks. 



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I'm a Participant Level 2 Maxj7
I'm a Participant Level 2

Re: Temporary Suspension

I cannot receive calls and i can't receive any calls only on wattsapp

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Re: Temporary Suspension

Hey @Maxj7,

 

Are you still unable to receive calls? Are you able to make calls? 



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Re: Temporary Suspension

Hey @Maxj7!

 

Were you able to get this sorted out? 

 

The Community is here for you!



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