Temporary Account Suspension

Temporary Account Suspension

Temporary Account Suspension

I'm a Participant Level 1

Temporary Account Suspension

Hello, my contract with Fido ends next month. However, I would like to temporarily suspend my account so as to preserve my mobile number. Right now, I am outside of Canada but will be returning in a few short months. I know that there is a Temporary account suspension fee of $7/month and would like to have that on my next bill as soon as my contract expires.


How can I suspend my account indefinitely? (looking to have it suspended for at least 2-3 months)



Thank you,



Hey @montezuma64 


We can definitely verify your options for that. For this, it's important to contact the customer service.

Since we're here, I'm sending you a PM now to take care or everything.

Talk to you soon.