i had apply a data only plan in the store ,its 3GB data only plan but when i check the data detail,its only 2GB.then i call fido service to change the plan ASAP.some agent answer my phone call,after half hour,she told me the plan has been changed, its 2GB right now.and i cant use my table （data,because the plan was changed）.today morning i check data detail,its still 2GB.fido system need update,when i call this morning.i really need help to fix this problem.
When did you get the tablet only plan? It could be that when you first got the plan it was 2gb for $15 I know Fido recently started a new promotion for 3gb for the same $15.
If you want the new promo the agent would apply it to start at your new billing cycle if they apply the change right away you will have to pay $15 for the current 2gb plan and another $15 for the new 3gb plan so this month you will have to pay $30 that's why when a plan change is done it it almost always set to start at the new billing cycle.
Also because data only plans are not prorated like a cellphone plans, changes are always set to happen at the next billing cycle.