Switched to $60.00 / 10 GB plan (added visual voice mail to make it $65) - QUICK QUESTION

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Switched to $60.00 / 10 GB plan (added visual voice mail to make it $65) - QUICK QUESTION

Switched to $60.00 / 10 GB plan (added visual voice mail to make it $65) - QUICK QUESTION

MichaelDimech
I'm a Participant Level 2

Switched to $60.00 / 10 GB plan (added visual voice mail to make it $65) - QUICK QUESTION

I switched to the 10 GB plan on December 18th.

 

At first I had the 10 GB show up on my Fido.ca accoutn page - now it's gone and only says 5 GB. My e-mail receipt of account change mentions nothing of the bonus 5GB, while my friends mentions it.

 

Will this be added back? I'm worried because I added the visual voicemail addon that for some reason they took away the 5 GB bonus. I've been a customer for 10 years and getting a hold of anybody has literally been impossible.

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