Suspend my account from abroad

[cpygui]

I travel to switzerland for about six months and i'm there already.

I wonder if it's possible to suspend my phone number?

I have searched the commnuinty and find some answers saying there's no such option; however, these answers are back to 2010. Have the fido policy changed ever then?

If not, at least I hope I can remove some add-ons to my phone number, but I'd know how to call the fido service number outside north America.....

Thanks for your time in advance.

[cpygui]

Hey  cpygui and thank you for using the Community

The voluntary Temporary Suspension of your service is possible.

Basically, now your service can be suspended from 2 to 4 months for $7 per month if you meet the eligibility requirements.

I can verify all of that with you.

I'm sending you a PM, talk to you soon

[FidoKenny · Accepted solution]

Hey  cpygui and thank you for using the Community

The voluntary Temporary Suspension of your service is possible.

Basically, now your service can be suspended from 2 to 4 months for $7 per month if you meet the eligibility requirements.

I can verify all of that with you.

I'm sending you a PM, talk to you soon

[Marty2]

Hi
I am in Mexico and would like to suspend services for three months. How do I do it?

[FidoChristina]

Hey @Marty2!

I'm sending you a PM

- Christina

[stasmarkin]

I need to suspend my mobile account till 14 July. PM me too, please.

[FidoCatherine]

Hi there @stasmarkin

One PM, coming right up Thanks for reaching out!

[taffy]

Hi FidoKenny,

I have a similar problem. I am out of the country for 2 months and I would like to suspend my Fido number for that time duration. I was hoping if you could help me out in that regard. I am also out of Canada at the moment so the only way for me is by doing it online.

Looking forward to hearing back soon.

Thanks in advance!

[FidoChristina]

Hey Taffy

Welcome to the community!

I'll send you a PM in a few minutes so we can look into this.

For future reference, you can reach out to us on Twitter and Facebook for help with your account

[AdamBeast]

You can also call +1-514-925-4590 (from abroad) to reach Fido, which is free of charge, from your Fido phone. 

Online chat, this forum, twitter and facebook are available as well even you are aboard.