This is the first time I've tried calling in about my Fido service and I've been on hold for over two hours and counting. Even their music playlist has been completely cycled through... Having been a Wind Mobile customer for over 6 years, I've never had to wait any longer than 30 minutes. If a 2+ hour wait time is normal for Fido, I'm going to just switch back to Wind.
Has anyone else experienced this?
This is exactly what happened recently to me! and online chat too!
The waiting time is incredibly long! And the most funny thing is, all the staff in physical stores doesn't take care of any after sales problems, whatever questions you have, they tell you to call!