Strange e-mail message received from bill@fidomobile.ca

Strange e-mail message received from bill@fidomobile.ca

Strange e-mail message received from bill@fidomobile.ca

SOLVED
Jshin
I'm a Participant Level 1

Strange e-mail message received from bill@fidomobile.ca

Hi,

I got a really strange e-mail from fido bill this morning (see below image).

 

It is strange because:
1. Subject is not the same as usual
2. I cannot find my own account number in the e-mail text (the number in the subject line is not my number)...
3. I was already charged on the usual date (the beginning of the month...)

 

Could anyone tell me if it is legitimate?

 

Thanks!

 

screenshot.png

 

 

 

 

Accepted Solution

Re: Strange e-mail message received from bill@fidomobile.ca

Solved by Former Moderator FidoAlyson

Hey Jshin,

Welcome to the Community! 

This email is legitimate and that's how the new bill notifications will be sent from now on Smiley

On the other hand, if you are not sure about the account number, I'll go ahead and send you a PM so we can check it out together! 

Talk to you soon Smiley

 

View solution in context
1 REPLY 1
FidoAlyson
Former Moderator

Hey Jshin,

Welcome to the Community! 

This email is legitimate and that's how the new bill notifications will be sent from now on Smiley

On the other hand, if you are not sure about the account number, I'll go ahead and send you a PM so we can check it out together! 

Talk to you soon Smiley