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Dear Specialist,
We have a contract of work in Asia until November 2016.........and will be back to Toronto only in Toronto in November 2016. Can I ask FIDO to stop charging me the monthly payments ? Because me and my wife, we will not be using our Mobile phone until then......We wish to keep our FIDO existing numbers. What should we do ? we will be glad to pay the monthly due again when we will return to Toronto.......Please help us on what to do ? Many thanks......Anh and Kim
Solved! Go to Solution.
February 2016
Hi @AnhDungDo & welcome to the Community.
If you'd like to keep your numbers for when you come back to Canada, it's unfortunately not possible for us to not charge monthly fees; that would require an account deactivation.
I'll be more than happy to take a look at your options though! I'll send you a private message to get started.
Talk to you soon!
Hi @AnhDungDo & welcome to the Community.
If you'd like to keep your numbers for when you come back to Canada, it's unfortunately not possible for us to not charge monthly fees; that would require an account deactivation.
I'll be more than happy to take a look at your options though! I'll send you a private message to get started.
Talk to you soon!