Stolen Phone

[BeatrizA]

I got a new two-year contract at Fido with the 8$ insurance, for a Samsung A5. Today, a month later, my phone have been stolen. What are my options to have a new phone?

[BeatrizA]

Hi @BeatrizA & welcome to the Community!

I'm sad to read of your phone.

If you have the Fido Device Protection, you can file a claim here, or by calling Asurion at 1-866-327-3399.

Let me know if you have any questions.

[FidoMaria · Accepted solution]

Hi @BeatrizA & welcome to the Community!

I'm sad to read of your phone.

If you have the Fido Device Protection, you can file a claim here, or by calling Asurion at 1-866-327-3399.

Let me know if you have any questions.