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Hey @Vickyvella ,
Welcome to the Community!
What happens exactly when you gor your phone back?
You downloaded the App, logged in to Spotify and it wasn't the Premium version anymore ?
The more details , the more we'll be able to help .
@Vickyvella Thanks for confirming!
You've signed in using the same username as the one you had when you first activated the promotion right?
We're sending you a PM now to look into this.