Spotify premium

Spotify premium

Spotify premium

Vickyvella
I'm a Participant Level 3

Spotify premium

I had my phone in for repairs, now my spotify is gone....i cant get it back!!!
Help
5 REPLIES 5
FidoRanya
Former Moderator

Hey @Vickyvella ,

 

Welcome to the Community!

 

What happens exactly when you gor your phone back? 

 

You downloaded the App, logged in to Spotify and it wasn't the Premium version anymore ? 

 

The more details , the more we'll be able to help Smiley .



Vickyvella
I'm a Participant Level 3

Yes! Exactly! I get in, but just the regular version

@Vickyvella Thanks for confirming!

 

You've signed in using the same username as the one you had when you first activated the promotion right?



Vickyvella
I'm a Participant Level 3

Yes, i did.

We're sending you a PM now to look into this. Smiley