Spotify premium is not working!!!

Service interruption

An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Spotify premium is not working!!!

Spotify premium is not working!!!

I'm a Participant Level 1

Spotify premium is not working!!!

Hello there, How can I recover my spotify premium account? I got a new phone from asurion then I back up the old iphone in itunes then i restore my back up to my new iphone,, then my spotify account was log out,,i cant access it anymore... What can I do to activate it? thanks




Former Moderator

Hey chardie30!


Welcome to the Community!


What's happening exactly? Are you unable to log in to your Spotify account? When you log in do you not have the Premium option?


Let us know!