Spotify premium disappeared after day one

Spotify premium disappeared after day one

Spotify premium disappeared after day one

Pinkypie2014
I'm a Participant Level 2

Spotify premium disappeared after day one

Activated my free spotify premium yesterday. But this morning, it was gone, turned back to free. 

6 REPLIES 6
FidoMaria
Former Moderator

Hi @Pinkypie2014 & welcome to the Community!

 

Have you tried logging out of Spotify and logging back in?



Pinkypie2014
I'm a Participant Level 2

Hi, yes! Few times already but still the same.

Could you confirm what method you used to activate your Spotify Premium account? 

 

Did you do it through Fidohub.ca or with a code directly on Spotify?



Pinkypie2014
I'm a Participant Level 2

Hi, I got it from fidohub. I will reinstall the app to see any difference or not

Hey @Pinkypie2014

 

Were you able to get your Spotify back? Let us know. Smiley



Perfect, let us know!

 

If that does not work, please visit Fidohub again and see if allows you to register.

 

Also, when you log in via the Spotify website on a computer, does it show up as Premium or free subscription?

 

Keep us posted Smiley