Spotify on different device

Spotify on different device

Spotify on different device

SOLVED
LangerBros4
I'm a Participant Level 2

Spotify on different device

Hi, I've had my fido pulse plan for a while now but I lost my phone somehow. I just got a new one and I haven't had the money to get a sim card yet. Is there any way I can get my Spotify premium account on this phone?

 

Accepted Solution

Re: Spotify on different device

Solved by MVP MVP

Hello @LangerBros4 welcome to the community!

 

Sorry to hear that you lost your phone, that just sucks.

 

As for the Spotify account all you need to do is download the app on the new phone and login with the user and pass your created and you will be able to access Spotify.

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4 REPLIES 4
FidoAmanda
Former Moderator

Hey @LangerBros4!

 

That's too bad about your phone! But, I've got good news!

 

I saw that you haven't been able to get a new SIM card.

 

I just wanted to let you know that, in the case that you've lost your phone, we'd be able to ship you a new SIM card, free of charge. Smiley

 

You can reach out to customer service to get the process started or we could send you a PM here. 

 

Let us know!



KAPABLE-K
MVP

Hello @LangerBros4 welcome to the community!

 

Sorry to hear that you lost your phone, that just sucks.

 

As for the Spotify account all you need to do is download the app on the new phone and login with the user and pass your created and you will be able to access Spotify.



LangerBros4
I'm a Participant Level 2

If I don't remember my username?

@LangerBros4 you can go onto the Spotify website and then click on forgot username or password and follow the instructions. 

 

The direct link here