Recently, I got a text from Fido explaining that they needed to fix something with my billing info, and soon after, I got another text explaining that I now have a new account number. However, as a result, I had to register the new number on fido.ca (done) and the text indicated I had to re-activate my Spotify premium subscription as well. My phone number has *not* changed.
This was also correct, as my spotify account has reverted to the "free" version.
I disconnected from Wi-fi and followed the directions on fidohub.ca on my phone to re-register, but when I got to the page where I had to link my existing spotify account to my new cell account, when I put in my spotify information (I'm not linked in FB, so I just entered my spotify username and password), I got an error saying that the "spotify account is already associated with another phone"
I suspect this is because spotify still thinks my old account (with the same phone number). Is there a workaround for this that doesn't involve me creating a new spotify account? Thanks.
I have had a number with Fido in the past with the Spotify plan, however the number was ported and the plan was cancelled when I changed services. Few months later, I came back to Fido with a different phone number and just recented upgraded to $55 pulse plan from the $50 BYOP plan, however when I tried to upgrade my initial free spotify account to premium, it says that the account is already associated with another number and told me to create a new account.
Hi, I am having the same issue. I'm pretty desperate. Did anyone manage to fix it? I don't want to lose everything on my spotify account and create a new one.