Re: So much to pay, why?

fidouser2123

Hi,

I just noticed that I have $258.33 to pay this month! I don't know why.

I looked at my bill.

__________________________________________________________________________

Zone 3 Daily Internet Rate: 5msg $49.95

Roaming Text Messages - sent: 162msg $121.50

Data billed - Int'l roaming: 21.73MB -

U.S./Internal roaming charges: 3:00 min:sec $9.00

__________________________________________________________________________

$180.45

Plus my monthly charges $45.40, my total payment is $258.33 after tax!

I don't understand this $180.45, I have the Fido Pulse BYOP plan for $40, and the Value Pack for $5 which I think it includes unlimited text and name display.

So why would I be charged an extra of $180.45 anyway? Besides, I did turn off the roaming option. It's weird to have those numbers shown on my bill this time.

Please help me figure out what's going on.

Thank you very much!

AdamBeast

It seems like you were roaming in our Fido Zone 3, which is : Asia, Caribbean, Latin America, Mexico, Oceania & Middle East.

Zone 3 Daily Internet Rate: 5msg $49.95

This is about the roaming data usage charge. it is 9.99$ for each day, with maxmimum 10MB data in zone 3

Roaming Text Messages - sent: 162msg $121.50,

This is text message sent while roaming.

While you were roaming aboard, each text message sent is charged for 0.75$.

Therefore 162 message x 0.75 = 121.5$

U.S./Internal roaming charges: 3:00 min:sec $9.00

This is calls made or recieved while roaming.

It is 3$ per minutes for zone 3 roaming.

Here is the full details from fido.ca

Destinations Included in ZONE 3 :

ASIA & MIDDLE EASTCARIBBEANLATIN AMERICAOCEANIA

Afghanistan		Anguilla	Argentina	Australia
Azerbaijan	Malaysia	Antigua & Barbuda	Bolivia	Cook Islands
Bahrain	Maldives	Aruba	Belize	Fiji
Bangladesh	Mongolia	Bahamas	Brazil	Guam
Bhutan	Nepal	Barbados	Chile	Nauru
Brunei Darussalam	Oman	Bermuda	Colombia	New Caledonia
Cambodia	Pakistan	Bonaire	Costa Rica	New Zealand
China	Palestine	Cayman Islands	Dominican Republic	Northern Mariana Islands
East Timor	Philippines	Cuba	Ecuador	Papua New Guinea
Georgia	Qatar	Curacao	El Salvador	Samoa
Hong Kong	Russia	Dominica	Falkland Islands	Tonga
India	Saudi Arabia	Grenada	French Guiana	Vanuatu
Indonesia	Singapore	Guadeloupe	Galapagos Islands
Iraq	Sri Lanka	Jamaica	Guatemala
Israel	Taiwan	Martinique	Guyana
Japan	Tajikistan	Montserrat	Haiti
Jordan	Thailand	Saba	Honduras
Kazakhstan	Turkmenistan	St. Bartelemy	Mexico
Korea	United Arab Emirates	St. Eustatius	Nicaragua
Kuwait	Uzbekistan	St. Kitts and Nevis	Panama
Kyrgyz Republic	Vietnam	St. Lucia	Paraguay
Laos	Yemen	St. Maarten	Peru
		St. Martin	Suriname
		St. Vincent & the Grenadines	Uruguay
		Trinidad and Tobago	Venezuela
		Turks and Caicos
		Virgin Islands (British)

10yearfido

You sent a lot of expensive texts while roaming. That's why your bill is no high. Always avoid roaming.

(and disabling data roaming doesn't disable text/voice roaming, but you appear to have known this since you continued to send texts while you were overseas)

KAPABLE-K

Did you use your phone out of the country and send 162 text messages because it would appear so. Unlimited text is only from within Canada.

So much to pay, why?

Welcome to the Community!

So much to pay, why?

So much to pay, why?

So much to pay, why?

Re: So much to pay, why?