Smashed my screen - Upgrade questions!

Smashed my screen - Upgrade questions!

Smashed my screen - Upgrade questions!

SOLVED
roisin
I'm a Participant Level 3

Smashed my screen - Upgrade questions!

Hi There! 

 

I was changing a cracked ballistic glass screen protector, and while holding my phone up to the light to check for dust particles before applying the new one, I dropped it. And smashed the screen. Because that is how things go sometimes!

 

The phone still works, but I cannot access anything as the touch-screen is not functioning.

 

I logged onto my account to see what an upgrade would cost me, as I haven't been entirely happy with this phone, but that function is not working.  It tells me to call 611 from my Fido phone, which I cannot do. And the nearest corporate store is a helluva bus ride for me. Can I message with someone here about this?

 

 

 

 

Accepted Solution

Re: Smashed my screen - Upgrade questions!

Solved by Former Moderator FidoMaria

Hi @roisin & welcome to the Community! Smiley

 

I'm sorry to read about your phone, but loving your positive attitude about it; some things just aren't meant to be! Wink

 

I can definitely help you out and look into your options with you; I'll send you a private message.

 

Talk to you soon!

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1 REPLY 1
FidoMaria
Former Moderator

Hi @roisin & welcome to the Community! Smiley

 

I'm sorry to read about your phone, but loving your positive attitude about it; some things just aren't meant to be! Wink

 

I can definitely help you out and look into your options with you; I'll send you a private message.

 

Talk to you soon!