Sketchy Service on S6 edge.

Sketchy Service on S6 edge.

Sketchy Service on S6 edge.

oliver_c
I'm a Participant Level 3

Sketchy Service on S6 edge.

Hi There, I've been having network problems with my phone for the past 3 weeks. Texts take about 10-20 minutes to send and I typically recieve them 10-20 minutes after being sent (with the correct time stamp). My data also doesn't work.

 

I've spoken with fido on the phone and in the store and they weren't very helpful. I've noticed these issues only started to occur when the update for Android 5.1.1 was announced. Is this something that could be fixed with a software update? And if so, when will 5.1.1 be released? It says that my Android 5.0.2 is the latest available version.

 

 

3 REPLIES 3
FidoKenny
Moderator

Hey oliver_c.

 

We have a thread right now on the Community with users having the same issue.

 

Our support team is working to get this fixed ASAP Smiley

 

 



oliver_c
I'm a Participant Level 3

Okay, could you direct me to that thread? It would be nice to give a read through

Absolutely, you can find it right here http://fido.ly/1kMgOJC