Site issues

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I'm a Contributor Level 2 qwertyuio
I'm a Contributor Level 2

Site issues

This is a place to leave your site issues problems

 

 

 

 

 

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Message 1 of 40
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I'm a Contributor Level 2 qwertyuio
I'm a Contributor Level 2

Re: Site issues

I have been experiencing many problems with this site being down and/or edit issues.
Just wondering if anyone else is also experiencing problems
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Message 2 of 40
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Former Moderator FidoJudhy
Former Moderator

Re: Site issues

Hello qwertyuio,

 

Have you already e-mailed forum.support@fidomobile.ca about this matter?



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Message 3 of 40
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Community Manager (Retired) FidoErin
Community Manager (Retired)

Re: Site issues

Hi there qwertyuio,

 

Please send a screen shot of the error, along with the browser you are using to forum.support@fidomobile.ca and we'll do our best to help you out.

 

Thanks!

 

Smiley

 

 



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Message 4 of 40
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I'm a Participant Level 1 Ziggy
I'm a Participant Level 1

Re: Site issues

Always issues with Fido's site!
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Message 5 of 40
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I'm Experienced Level 1
I'm Experienced Level 1

Re: Site issues

It's weird this past week able to login at times but the site WILL NOT let me access My Account Page & Show me Fido Dollars total  under my name in the top right hand corner of the webpage every time I login.


Using Firefox 3.6.17

 

BUT

No problems with Internet Explorer 9.0

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Message 6 of 40
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Former Moderator FidoJudhy
Former Moderator

Re: Site issues

Hello ren596,

I am currently gathering examples for this situation.

Could you please send me your phone number by PM and let me know the Firefox version you are using within that same message?

To send me a PM, you can click on my username, it will be in a box at the left of the page.

Thank you for your feedback!


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I'm Experienced Level 1
I'm Experienced Level 1

Re: Site issues

PM Sent

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Message 8 of 40
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Former Moderator FidoJudhy
Former Moderator

Re: Site issues

Hello again,

Thank you so much! Smiley


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Message 9 of 40
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I'm a Participant Level 1 elveena_90
I'm a Participant Level 1

Re: Site issues

 
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Message 10 of 40
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