Sim card lost

Sim card lost

Sim card lost

SOLVED
tido
I'm a Participant Level 3

Sim card lost

Does Fido deliver sim card?

 

 

Accepted Solution

Re: Sim card lost

Solved by Former Moderator FidoChristina

Hey @tido!

 

That's right, we're happy to deliver a SIM card. Keep in mind that although we don't charge for shipping, SIM cards cost $10.

 

If you're getting a new phone though, and the SIM you have in your old one isn't the same size, we'll include the new one for free. 

 

Hope this helps Smiley

 

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9 REPLIES 9
robrim70
I'm a Participant Level 2

  1. Hi, i need a new sim card sent to me if possible?, To: **********. This my temporary residence. Please and thank you.

***Edited to hide personal information***

FidoPierre
Moderator (inactive)

Hey @robrim70, I had to edit your message as it included personal information. 

 

You can order a new SIM card by visiting this page here.

 

Once you receive the new SIM you will need to activate it to your number.

 

Here's how: 

 

First log into My Account, select > Services > Mobile and chose your phone number from the drop down menu. 

 

To the right of your phone number you will have an option to ``Update SIM card``.

 

I hope this information was helpful! Smiley  



tido
I'm a Participant Level 3

Thanks Smiley

KAPABLE-K
MVP

@tido If you order a SIM card through Fido.ca or from customer service Fido will ship it to you for free.

Last time I got a SIM it was delivered the same day and it was a Sunday.



tido
I'm a Participant Level 3

Thank you Smiley

Anytime Very_Happy

 

 



Hey @tido!

 

That's right, we're happy to deliver a SIM card. Keep in mind that although we don't charge for shipping, SIM cards cost $10.

 

If you're getting a new phone though, and the SIM you have in your old one isn't the same size, we'll include the new one for free. 

 

Hope this helps Smiley

 



tido
I'm a Participant Level 3

If i want a new sim card but the same old number that i had with the sim card that i lost what can i do?

Your number will not change. You can change your SIM without losing your number.