Setting up Visual Voice Mail - Android

Setting up Visual Voice Mail - Android

Setting up Visual Voice Mail - Android

lakepuppy
I'm a Participant Level 1

Setting up Visual Voice Mail - Android

Need help setting up voice to text voicemail - Android

My visual voice mail (voice to text) has not worked for a year. Despite 5 calls for help, it still does not work.
I needed to speak with a technician for setup assistance, however the last agent did not seem willing to find a solution. When I told him I will reluctantly switch to another carrier, he calmly explained porting and told me the

the carrier will handle the port. No offer of technical help, no effort to save a long-term customer.

I prefer to stay with Fido; however voice to text is a very important feature. 

1 REPLY 1
FidoMaria
Former Moderator

Hi @lakepuppy & welcome to the Community!

 

That's definitely not how we want our customers to be treated, and wouldn't want to see you go. Sad

 

What exactly is going on with your voicemail-to-text?