I recently upgraded from a Nokia lumia to Samsung note 4. I work from home in my basement and I get no service. My previous Nokia phone I did get service in my basement. What's the issue with samsung? If its suppose to be a better phone why can't I get service in my basement
Thank you for confirming
Based on what you explained, it seems that the signal issue happens mostly when you are in your basement.
Due to many possible factors, reception is not guaranteed indoors.
To make sure that it's not an issue with you sim card, I can invite you to insert your sim into a diferent Fide device ans see if you have the same result.
Hope this helps