Samsung S6 unlock code not working!

Samsung S6 unlock code not working!

Samsung S6 unlock code not working!

Tomtom74
I'm a Participant Level 2

Samsung S6 unlock code not working!

I upgraded to an S7 and was passing on my S6 to my girlfriend, she is on the Koodo network.

Called Fido twice with IMEI number got same unlock code, simply does not work. Is it possible Fido does not have the correct code? I have googled this to death very frustrated. What can I do?

4 REPLIES 4
FidoMaria
Former Moderator

Hi @Tomtom74 & welcome to the Community!

 

What happens exactly when you enter the unlock code? Are you getting an error message?



Tomtom74
I'm a Participant Level 2

It writes Unsuccessful and the asks for Master Unlock Code, I did not enter code again. The phone functions with internet it's not frozen. I have been reading that some but not all even the same models of Samsung have a 2nd code or unfreeze code that would work. They don't unlock with the 1 code that's why so many inquiries online about phones that don't unlock. Can you help me is there another unlock type of number? I called and triple checked everything. 

Tomtom74
I'm a Participant Level 2

It writes: Device is blocked. Please enter the Master unlock code.

Hey @Tomton74

 

We'll need to look into your account to see what's going on with the unlocking code. You can reach us here.

 

Alternatively, we can send you a PM here. Let me know. Smiley