Samsung Galaxy Nexus MMS inconsistant

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Samsung Galaxy Nexus MMS inconsistant

My Galaxy Nexus phone has intermittent problems receiving MMS messages. They often just sit there saying "downloading" but never come in.

I also have to sometimes cancel outgoing MMS messages because they sit there saying "sending' but don't go. When I cancel and try again they go right away. 

I have spoken to Fido who told me to call Samsung who told me to go back to the store, who told me to call Fido! 

Can someone help? 

 

 

 

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Re: Samsung Galaxy Nexus MMS inconsistent

The trick seems to be to leave the setting to manual download for MMS. I still have to push the download button more than once on most photos coming in, but they do finally arrive. 

Thank you for your help. 

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Re: Samsung Galaxy Nexus MMS inconsistent

I'm experiencing the exact same thing. I followed all the instructions and created a new APN and followed all your suggestions.

 

I called Fido customer service earlier and they just told me to restart my phone and take the battery and the SIM card out for a moment. It didn't solve anything.

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Re: Samsung Galaxy Nexus MMS inconsistent

Okay I found a way to recover the pictures that haven't been downloaded: 

 

Check in your app's settings,

disable auto retrieve (under MMS)

find the picture

Hit download

 

and there you have it!

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Re: Samsung Galaxy Nexus MMS inconsistent

Well, I had to try hitting the download button 2 times - it timed out the first time - and the picture came in!!! I will see how it goes in the future. Thanks for your post. Let me know if it continues to work for you.

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Solution

Re: Samsung Galaxy Nexus MMS inconsistent

The trick seems to be to leave the setting to manual download for MMS. I still have to push the download button more than once on most photos coming in, but they do finally arrive. 

Thank you for your help. 

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Fido Employee
Fido Employee

Re: Samsung Galaxy Nexus MMS inconsistant

Hey everyone!

Although this thread is quite old, I'd like to update it since I came across it. Another quick tip to help toward the MMS sending/receiving: disable your Wi-Fi before using MMS. Sometimes the Wi-Fi connection is overlapping our connection and will cause a bug in the MMS application preventing it from working properly. Keep in mind that this can happens even if there is no Wi-Fi network in the area: if Wi-Fi is on, the phone will keep scanning to find a connection so make sure that it is disable.

Hope it helps!



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