STUNNED!!! by the lack of communication trying to change to 60$ 10gb plan

[cpender403]

WOW what can i say went to the fido outlet they cant help to change my plan

WOW called the phone center they wont answer my calls on both *611 and 18884813436

WOW went to fido.ca and can not change my plan on the website ether what the heck fido you offer a deal you have to honor it these tactics are sneaky and distasteful not what I expect from my phone provider

[sbarned]

Stunned is one word... another is pathetic... Customer service at it's finest...

[Donnie7526]

Hello. That’s unfortunate your having a tough time getting through.  Just try and be patient. Fido appreciates your loyalty and just know they will answer you asap

Merry Xmas Happy New Year

[FidoMaria]

Hi @cpender403 & welcome to the Community!

We've been pretty swamped and are trying to get back to everyone asap. If you still need help, let me know and I'll send you a PM.