SPOTIFY NOT WORKING FOR OVER A YEAR WITH PAYING FOR PREMIUM

SPOTIFY NOT WORKING FOR OVER A YEAR WITH PAYING FOR PREMIUM

SPOTIFY NOT WORKING FOR OVER A YEAR WITH PAYING FOR PREMIUM

lowelissa
I'm a Participant Level 2

SPOTIFY NOT WORKING FOR OVER A YEAR WITH PAYING FOR PREMIUM

Hello

 

I've been a Fido customer for about a year. I switched to Fido because I wanted the spotify premium. Unfortunately, from day 1, it did not work. I've been in contact with Fido and with Spotify and they both keep ringing me around saying its the other one's fault. 

If I do not get spotify premium working today, I will drop Fido. 

 

Solve this problem.

 

 

4 REPLIES 4
FidoChristina
Former Moderator

Hey lowelissa Smiley

Welcome to the community. What's going on with your Spotify account exactly? Do you have the app? Is it the free version? Did you complete the set up steps ?

Let me know!

In the future you can contact us directly on facebook and Twitter for help related to your account Smiley

 



lowelissa
I'm a Participant Level 2

Premium has not worked since day 1. I have the app, the free version. Yes I've completed the set up steps multiple times. Eventually, I was given an old Fido demo account from a manager at my local Fido because even she agreed that this is ridiculous. 

 

I'll send you a PM so we can take a closer look into this Smiley

 



lowelissa
I'm a Participant Level 2

You still have not pm'd me.