SIM card

SIM card

SIM card

MissKris88
I'm a Participant Level 1

SIM card

I recently topped up my account yesterday, and was able to call and text like usual. Then I added a $5 data plan for 7 days as well, and just today it says 'EMERGENCY CALLS ONLY' and 'SIM NOT FOUND'. I can't even click on my Fido network in order to connect. Anyone else run into this issue on Prepaid?

 

 

 

2 REPLIES 2
KAPABLE-K
MVP

@MissKris88 Turn off the phone take out the SIM card then put it back in and power up the phone and see if you can get service again.



Hey MissKris88!

 

Welcome to the Community! 

 

Were you able to connect to the network after rebooting your phone?

 

Let us know!