SIM card

SIM card

SIM card

robbie_7
I'm a Participant Level 1

SIM card

was overseas and cannot activate my phone sim card,no service,how do i trouble shoot this issue.

 

2 REPLIES 2
Cawtau
Senior MVP

Hello Robbie_7,

 

  Welcome to the community!

 

  In addition to the questions FidoRanya noted above...

 

  You mentioned you were overseas. Are you trying to use a phone you bought from abroad? What phone do you have? Have you verified it has compatible bands/frequencies? You can verify whether the bands/frequencies are compatible here.

 

Hope this helps Smiley

 

Cheers


FidoRanya
Former Moderator

Hey @robbie_7

 

Can you tell us a little more about what issues you're experiencing? 

 

You can't connect to a Network? Or are you connected to a Network and you're not able to make calls? 

 

Also, where are you located right now? The more details the more we can do to help :)!