SIM card

[MissKris88]

I recently topped up my account yesterday, and was able to call and text like usual. Then I added a $5 data plan for 7 days as well, and just today it says 'EMERGENCY CALLS ONLY' and 'SIM NOT FOUND'. I can't even click on my Fido network in order to connect. Anyone else run into this issue on Prepaid?

[KAPABLE-K]

@MissKris88 Turn off the phone take out the SIM card then put it back in and power up the phone and see if you can get service again.

[FidoAmanda]

Hey MissKris88!

Welcome to the Community! 

Were you able to connect to the network after rebooting your phone?

Let us know!