SIM card

SIM card

SIM card

I'm a Participant Level 1

SIM card

was overseas and cannot activate my phone sim card,no service,how do i trouble shoot this issue.


Senior MVP

Hello Robbie_7,


  Welcome to the community!


  In addition to the questions FidoRanya noted above...


  You mentioned you were overseas. Are you trying to use a phone you bought from abroad? What phone do you have? Have you verified it has compatible bands/frequencies? You can verify whether the bands/frequencies are compatible here.


Hope this helps Smiley



Former Moderator

Hey @robbie_7


Can you tell us a little more about what issues you're experiencing? 


You can't connect to a Network? Or are you connected to a Network and you're not able to make calls? 


Also, where are you located right now? The more details the more we can do to help :)!