S7 edge charging cable

[whatup2003]

It has only been 2 months since I got the S7 edge and the cable that came with the phone is already kinda broken. I say it's kinda broken because it can still charge my phone but the fast charging function doesn't work with this cable any more(I tried other micro USB cables with the same power adapter and they can fast charge just fine).

Can Fido or Samsung replace my cable for free or am I forced to buy another cable already?

[whatup2003]

Hey @whatup2003, you can send the defective accessory in through the Repair Program. Find out which store offers the program right here. right here

[FidoRachel · Accepted solution]

Hey @whatup2003, you can send the defective accessory in through the Repair Program. Find out which store offers the program right here. right here

[whatup2003]

Do you mean stores with "fix my phone" service? Will the replacement be free or charged? Thanks.

[FidoRachel]

Yes, that's it! 

The store won't replace it, it has to be sent to the repair center but there's no charge for this.

[whatup2003]

Gotcha, thanks!