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Hi,
I am currently in Europe and have purchased a Europe travel pack in preparation for my travels.
Over here I cannot connect to any of the local networks automatically or manually. The error message is that my SIM card does not allow connection to the network.
I have a quadband Sony Xperia dual E, which has worked here before with a different provider.
Any help is greatly appreciated!
Solved! Go to Solution.
December 2015
Hello fidoGermany and welcome to the Community
Although, we can't guarantee you'll be able to connect to a foreign network while you travel, you should be able to use your phone in Europe without a problem.
I would need to verify with you if there's any restriction on your account because it could be what's stopping you from using the service over there.
I'm sending you a PM to check that out
Talk to you soon.
Hello fidoGermany and welcome to the Community
Although, we can't guarantee you'll be able to connect to a foreign network while you travel, you should be able to use your phone in Europe without a problem.
I would need to verify with you if there's any restriction on your account because it could be what's stopping you from using the service over there.
I'm sending you a PM to check that out
Talk to you soon.