Roaming - Phone cannot connect to local networks

[fidoGermany]

Hi,

I am currently in Europe and have purchased a Europe travel pack in preparation for my travels.

Over here I cannot connect to any of the local networks automatically or manually. The error message is that my SIM card does not allow connection to the network.

I have a quadband Sony Xperia dual E, which has worked here before with a different provider.

Any help is greatly appreciated!

[fidoGermany]

Hello fidoGermany and welcome to the Community

Although, we can't guarantee you'll be able to connect to a foreign network while you travel, you should be able to use your phone in Europe without  a problem. 

I would need to verify with you if there's any restriction on your account because it could be what's stopping you from using the service over there.

I'm sending you a PM to check that out
 

Talk to you soon.

[FidoKenny · Accepted solution]

Hello fidoGermany and welcome to the Community

Although, we can't guarantee you'll be able to connect to a foreign network while you travel, you should be able to use your phone in Europe without  a problem. 

I would need to verify with you if there's any restriction on your account because it could be what's stopping you from using the service over there.

I'm sending you a PM to check that out
 

Talk to you soon.