Ringbacks Not Working

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I'm a Participant Level 1 hjortetak
I'm a Participant Level 1

Ringbacks Not Working

I have purchased two ringbacks and have set them up to ring for all callers all of the time with the shuffle feature. When I use my girlfriend's iPhone to call mine all I hear is the normal ringing and no music. What am I doing wrong?

 

 

 

Accepted Solution

Re: Ringbacks Not Working

Hi Hjortetak, 

 

When did you add the feature to your account? Also, are you sure the the playlist is active? You can access it in the My Account section on Fido.ca 

 

MyaccountManage my caller ringbacks/playlists

 
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Former Moderator FidoMatt
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Solution

Re: Ringbacks Not Working

Hi Hjortetak, 

 

When did you add the feature to your account? Also, are you sure the the playlist is active? You can access it in the My Account section on Fido.ca 

 

MyaccountManage my caller ringbacks/playlists

 


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