Reverse Number Porting?

Reverse Number Porting?

Reverse Number Porting?

SOLVED
thanh1955
I'm a Participant Level 2

Reverse Number Porting?

Is it possible to reverse number porting? Just got off an online Fido chat and unfortunately the customer service rep I dealt with was completely incompetent. Instead of porting the number I requested to a new line, he replaced an existing number I wanted to keep.  

Accepted Solution

Re: Reverse Number Porting?

Solved by MVP MVP

Hello @thanh1955,

 

Welcome to the community!

 

If the port already happened then it can't be reversed, if it did not happened as yet there might be a chance to have it canceled. I suggest you contact Fido again ASAP to see if it's possible to have it canceled.

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4 REPLIES 4
FidoManuel
Former Moderator

Hey @thanh1955!

 

Sorry that happened, I'm sending you a PM right away to look into it. 

 



KAPABLE-K
MVP

Hello @thanh1955,

 

Welcome to the community!

 

If the port already happened then it can't be reversed, if it did not happened as yet there might be a chance to have it canceled. I suggest you contact Fido again ASAP to see if it's possible to have it canceled.



thanh1955
I'm a Participant Level 2

Unfortunately the porting process was completed while I was chating with the Fido representative. He only realized what he had done afterwards. Waiting to call into fido as soon as the call centre opens. What a hassle this turned out to be. 

Hey @thanh1955


We received your PM.

 

Talk to you soon.