Remove iphone value pack add on service

Remove iphone value pack add on service

Remove iphone value pack add on service

SOLVED
mao3
I'm a Participant Level 1

Remove iphone value pack add on service

Hi I would like to remove the iphone value pack asap.

Could someone help me with that?

 

Thank you

 

Accepted Solution

Re: Remove iphone value pack add on service

Solved by Former Moderator FidoChristina

Hey @mao3,

 

Welcome to the community Smiley

 

Although you can make many modifications to your services through your account on fido.ca, removing add-ons isn't one of them.

 

To do this, you can contact us through several different methods.

 

If you prefer, I can send you a PM right here. Let me know if that works best for you Smiley

 

 

View solution in context
13 REPLIES 13
haimliq
I'm a Participant Level 1

Hey,

 

Can I get some help to remove Value Pack from my account? 

PM would be great. Thanks.Smiley

FidoKija
Former Moderator

Hey haimliq! 

 

You can request to remove your value pack by contacting us with a PM through Facebook or Twitter. It's also possible to do so on Fido.ca when going through the process of a price plan change. 

 

Here's also other ways to contact us : https://www.fido.ca/consumer/contact-us

 

If you prefer though to do it by PM on the community, let us know! Smiley We'll be glad to help. 



zzz95
I'm a Participant Level 2

I'd like to remove the IPhone value pack too. Can someone help me with that please?

Hey @zzz95

 

Welcome to the Community!

 

You can use any of the methods here to contact us so we can help you with that Smiley

 

If you'd prefer a PM on here, let us know.



zzz95
I'm a Participant Level 2

PM would be nice thx!

Perfect!


I'll send one your way Smiley



pmarcovi
I'm a Participant Level 2

What is iphone value pack? No info on the website...

Hey @pmarcovi!

 

Welcome to the community!

 

You can find details about the value pack we currently offer by clicking here.

 

If you have a different value pack, the details of it would be on your bill! Smiley

 

Cheers!



pmarcovi
I'm a Participant Level 2

Sure but there is no info on an iPhone value pack. 

That would be the same value pack as the regular one, but with the iPhone visual voicemail! Smiley

 

I hope this clarifies!



xexe
I'm a Participant Level 1

Hi I would also like to remove the iphone value pack asap. Please help me!

Hey @xexe

 

Welcome to the Community!

 

Not to worry, I can help you with that. Chat with you soon in PM Smiley



FidoChristina
Former Moderator

Hey @mao3,

 

Welcome to the community Smiley

 

Although you can make many modifications to your services through your account on fido.ca, removing add-ons isn't one of them.

 

To do this, you can contact us through several different methods.

 

If you prefer, I can send you a PM right here. Let me know if that works best for you Smiley